Network Status News & Information

Maintenance of Taiwan IDC

Purpose：
Electric circuit backbone Spread Spectrum Operation upgrade

IDC location:
Taiwan

Priority:
Low

Maintenance Time：
2020-01-08 (Wed) 02:00 ~ 2020-01-08 (Wed) 06:00 (GMT 8)

Note:
During the maintenance, the Internet may be affected due to packet loss and delay. The affecting time will be less than 1 minute. 
Please backup your files beforehand in case any unpredictable situations.

Sorry for any inconvenience may cause and thank you for your cooperation.


Tech Support Team

Emagine Concept

Taiwan IDC Maintenance Notification

Purpose：
Taiwan IDC Internet hardware upgrade maintenance

location:
Taiwan

Priority:
Low

Maintenance Time：
2019-12-18 (Wed) 00:00 ~ 2019-12-18 (Wed) 06:00 (GMT+8)

Note:
During the maintenance, your connection might experience short packet loss and sudden delay but won't last more than 1 minute. 
Please backup your files beforehand in case any unpredictable situations.

Sorry for any inconvenience it may cause and thank you for your cooperation.


Tech Support Team
Emagine Concept

Taiwan IDC Maintenance Notification

Purpose：
Taiwan IDC backbone Internet hardware check-ups and maintenance

location:
Taiwan

Priority:
High

Maintenance Time：
2019-12-15 (Sun) 00:00 ~ 2019-12-15 (Sun) 06:00 (GMT+8)

Note:
During the maintenance, the service will be affected. The affecting time will be approximately 10 minutes.
Please backup your files beforehand in case any unexpected situations.

Sorry for any inconvenience it may cause and thank you for your cooperation.


Tech Support Team
Emagine Concept

Taiwan Maintenance Notification

Purpose：
Taiwan hardware upgrade maintenance

location:
Taiwan

Priority:
Low

Maintenance Time：
2019-12-03 (Tue) 14:00 ~ 2019-12-03 (Tue) 18:00 (GMT+8)

Note:
During the maintenance, the service will be a momentary disconnection.
Please backup your files beforehand in case any unpredictable situations.

Sorry for any inconvenience may cause and thank you for your cooperation.


Tech Support Team
Emagine Concept

Maintenance of Taiwan IDC

Purpose：
Scheduled backbone Internet maintenance and equipment upgrade of upstream provider

IDC location:
Taiwan

Priority:
Low

Maintenance Time：
2019-12-05 (Thurs) 00:00 ~ 2019-12-05 (Thurs) 06:00 (GMT+8)

Note:
During the maintenance, the Internet may be affected due to packet loss and delay. The affecting time will be less than 1 minute. 
Please backup your files beforehand in case any unpredictable situations.


Sorry for any inconvenience may cause and thank you for your cooperation.

Tech Support Team
Emagine Concept

Maintenance of Taiwan IDC

Purpose：
Scheduled backbone Internet maintenance and equipment check-up of upstream provider

IDC location:
Taiwan

Priority:
High

Maintenance Time：
2019-12-06 (Fri) 00:00 ~ 2019-12-06 (Fri) 03:00 (GMT+8)

Note:
During the maintenance, the service will be affected. The affecting time will be approximately 30 minutes. 
Please backup your files beforehand in case any unpredictable situations.


Sorry for any inconvenience may cause and thank you for your cooperation.

Tech Support Team
Emagine Concept

Maintenance of Taiwan IDC

Purpose：
Scheduled backbone Internet maintenance and equipment upgrade of upstream provider

IDC location:
Taiwan

Priority:
Low

Maintenance Time：
2019-12-06 (Fri) 00:00 ~ 2019-12-06 (Fri) 06:00 (GMT+8)

Note:
During the maintenance, the Internet may be affected due to packet loss and delay. The affecting time will be less than 1 minute. 
Please backup your files beforehand in case any unpredictable situations.


Sorry for any inconvenience may cause and thank you for your cooperation.

Tech Support Team
Emagine Concept

Maintenance Announcement of Taiwan IDC

Purpose：
Scheduled backbone Internet maintenance and equipment upgrade of upstream provider

IDC location:
Taiwan

Priority:
Low

Maintenance Time：
2019-11-29 (Fri) 00:00 ~ 2019-11-29 (Fri) 06:00 (GMT+8)

Note:
During the maintenance, the Internet may be affected due to packet loss and delay. The affecting time will be less than 1 minute. Please backup your files beforehand in case any unpredictable situations.

Sorry for any inconvenience may cause and thank you for your cooperation.

Tech Support Team
Emagine Concept

Maintenance Announcement of Taiwan IDC

Purpose：
Emergency maintenance of upstream provider

IDC location:
Taiwan

Priority:
High

Maintenance Time：
2019-11-21 (Fri) 21:00 ~ 2019-11-22 (Fri) 22:00 (GMT+8)

Note:
During the maintenance, the service will be interrupted for about 1 minute. Please backup your files beforehand in case any unpredictable situations.

Sorry for any inconvenience may cause and thank you for your cooperation.

Tech Support Team
Emagine Concept

Maintenance of US IDC

Purpose：
Network maintenance

IDC location:
Taiwan China USA

Impact:
High

Work Start Date/Time：
2019-08-29 (Thu) 10:00 ~ 2019-08-29 (Thu) 13:00 (GMT+8)

Note：
During the operation period, the service will be interrupted.
Please back up the data in advance to avoid unpredictable effects.

Thank you for your cooperation and understanding.

Support Team
Emagine Concept

【Maintenance Notification】

Purpose: Taiwan hardware upgrade maintenance


Date: 7/23

Time: 10:00 ~ 13:00(GMT+8)

IDC location : Taiwan

Impact : High


Description:

During maintenance , service will be unavailable for 30 ~ 45 mins each time .

Thank you for your cooperation and understanding.






Customer Service Department
Emagine Concept, Inc.
Tel. +886-2-7731-0300 
Fax. +886-2-3322-8757
http://www.emagineconcept.com/
Addr- Los Angeles Data Center 530 West 6th Street Penthouse Suite Los Angeles, CA. 90014

Maintenance of US IDC

Purpose：
Network maintenance

IDC location:
Taiwan China USA

Impact:
High

Work Start Date/Time：
2019-08-26 (Mon) 10:00 ~ 2019-08-26 (Mon) 18:00 (GMT+8)

Note：
During the operation period, the service will be interrupted.
Please back up the data in advance to avoid unpredictable effects.

Thank you for your cooperation and understanding.

Support Team
Emagine Concept

Maintenance IDC

Purpose：
Network maintenance

IDC location:
Taiwan

Impact:
High

Work Start Date/Time：
2019-08-20 (Tue) 10:00 ~ 2019-08-20 (Tue) 14:00 (GMT 8)

Note：
During the operation period, the service will be interrupted.
Please back up the data in advance to avoid unpredictable effects.

Thank you for your cooperation and understanding.

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
IDC Maintenance notice


IDC location:
Taiwan


Impact:
Low


Work Start Date/Time：
2019-06-13 (Thu) 00:00 ~ 2019-06-13 (Thu) 06:00 (GMT+8)


Note：
During the operation period, it may happen packet loss or delay several times .Each wouldn't exceed 1 minute .

Thank you for your cooperation and understanding.

Support Team
Emagine Concept

USA hardware equipment upgrade Maintenance

Purpose：
USA hardware equipment upgrade Maintenance

IDC location:
USA

Work Start Date/Time：
2019-04-11 (Apr) 9:30 ~ 2019-04-11 (Apr) 11:30 (GMT+8)

Description:
During the operation, the service will not be available for 30 ~ 45mins.

Thank you for your cooperation and understanding.

Support Team
Emagine Concept

Maintenance of US IDC

Purpose：
Network maintenance

IDC location:
US

Impact:
High

Work Start Date/Time：
2019-03-19 (Tue) 14:00 ~ 2019-03-19 (Tue) 18:00 (GMT+8)

Note：
During the operation period, the service will be interrupted.
Please back up the data in advance to avoid unpredictable effects.

Thank you for your cooperation and understanding.

Support Team
Emagine Concept

Maintenance of Taiwan IDC

Purpose：
Upstream provider's scheduled maintenance 

IDC location:
Taiwan

Impact:
High


Work Start Date/Time：
2019-02-26 (Tue) 04:00 ~ 2019-02-26 (Tue) 06:00 (GMT 8)

Description:
During the operation period, the related service will be affected about 20 minutes. 
Please back up the data in advance to avoid unpredictable effects.

Thank you for your cooperation and understanding.

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
IDC Maintenance notice


IDC location:
Taiwan


Impact:
High


Work Start Date/Time：
2019-02-27 (Wed) 00:00 ~ 2019-02-27 (Wed) 06:00 (GMT+8)


Note：
During the operation period, the related service will be affected about 20 minutes. 
Please back up the data in advance to avoid unpredictable effects.

Thank you for your cooperation and understanding.

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance


IDC location:
Taiwan


Impact:
High


Work Start Date/Time：
2019-02-13 (Wed) 00:00 ~ 2019-02-13 (Wed) 06:00 (GMT+8)


Note：
During the operation period, the related service will be affected about 20 minutes. 
Please back up the data in advance to avoid unpredictable effects.

Thank you for your cooperation and understanding.

Support Team
Emagine Concept

Maintenance of Taiwan IDC

Purpose：
Upstream provider's scheduled maintenance

IDC location:
Taiwan

Impact:
High

Work Start Date/Time：
2019-02-22 (Fri) 00:00 ~ 2019-02-22 (Fri) 06:00 (GMT+8)

Note：
During the operation period, the related service will be affected about 20 minutes.
Please back up the data in advance to avoid unpredictable effects.

Thank you for your cooperation and understanding.

Support Team
Emagine Concept

Maintenance IDC

Purpose：
USA IDC scheduled maintenance

IDC location:
USA


Work Start Date/Time：
2019-01-28 (Mon) 16:00 ~ 2019-01-28 (Mon) 19:00 (GMT+8)

Description:
During the operation, the service will not be available for 30 mins.

Thank you for your cooperation and understanding.

Support Team
Emagine Concept

Maintenance IDC

Purpose：
USA IDC scheduled maintenance

IDC location:
USA


Work Start Date/Time：
2019-01-12 (Sat) 06:00 ~ 2019-01-12 (Sat) 10:00 (GMT+8)

Description:
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service

Thank you for your cooperation and understanding.

Support Team
Emagine Concept

Maintenance  IDC


Purpose：
Power maintenance 


IDC location:
Taiwan

Impact:
High


Work Start Date/Time：
2019-01-23 (Wed) 09:00 ~ 2019-01-23 (Wed) 13:00 (GMT+8) 

Description:
During the operation, the related service can't work. To avoid the unpredicted impact, please back up your data before the operation.

Thank you for your cooperation and understanding. 



Support Team
Emagine Concept

維護IDC


目的：
台灣IDC定期維護 


IDC位置：
台灣


工作開始日期/時間：
2019-01-09（週三）10：00〜2019-01-09 （週三）11:00  （GMT + 8） 

說明：
vDrill VPN相關服務將在運營期間受到影響，包括tp.tw.vdrill.cn，cn.tw.vdrill.cn，la.tw.vdrill.cn。

感謝您的合作與理解。 



支持團隊
Emagine概念

Maintenance  IDC


Purpose：
Upstream provider's scheduled maintenance 


IDC location:
Taiwan


Work Start Date/Time：
2019-01-03 (Thu) 04:00 ~ 2019-01-03 (Thu) 06:00 (GMT+8) 

Description:
The related services are not affected during the operation.

Thank you for your cooperation and understanding. 



Support Team
Emagine Concept

Maintenance IDC

Purpose：
Upstream provider's scheduled maintenance

IDC location:
Taiwan

Impact:
None

Risk:
Low

Work Start Date/Time：
2018/12/20 (Thu) 04:00 ~ 2018/12/20 (Thu) 06:00 GMT+8

Description:

There's no impact during the operation.

Thank you for your cooperation and understanding.

2018-11-30 20:00 (GMT+8) Status: Resolved

Currently, network and services have returned to normal.

If you still have any problem, please submit a ticket.

A littler earlier, We apologize for any inconvenience and thank you for your understanding.

Maintenance IDC

Purpose：
Upstream provider's scheduled maintenance

IDC location:
Taiwan

Impact:
None

Risk:
Low

Work Start Date/Time：
2018/11/28 (Wed) 04:00 ~ 2018/11/28 (Wed) 06:00 GMT+8

Description:

There's no impact during the operation.

Thank you for your cooperation and understanding.

Maintenance IDC

Purpose：
Upstream provider's scheduled maintenance

IDC location:
Taiwan

Impact:
None

Risk:
Low

Work Start Date/Time：
2018/11/12 (Mon) 09:00 ~ 2018/11/12 (Mon) 18:00
2018/11/13 (Tue)  17:00 ~ 2018/11/13 (Tue)  21:00
2018/11/14 (Wed) 17:00 ~ 2018/11/14 (Wed) 21:00

Description:

Service will not affected during the maintenance work.

Thank you for your cooperation and understanding.

Support Team
Emagine Concept

Maintenance IDC

Purpose：
Upstream provider's scheduled maintenance

IDC location:
Taiwan

Impact:
None

Risk:
Low

Work Start Date/Time：
2018/11/09 (Fri) 00:00 ~ 2018/11/09 (Fri) 06:00 GMT+8

Description:

During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service

Thank you for your cooperation and understanding.

Maintenance IDC

Purpose：
Upstream provider's scheduled maintenance

IDC location:
Taiwan

Impact:
None

Risk:
Low

Work Start Date/Time：
2018/11/07 (Wed) 00:00 ~ 2018/11/07 (Wed) 04:00 GMT+8

Description:

During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service

Thank you for your cooperation and understanding.

Support Team
Emagine Concept

Maintenance  IDC


Purpose：
Upstream provider's scheduled maintenance 


IDC location:
Taiwan


Impact:
None


Risk:
Low


Work Start Date/Time：
2018-10-26 (Fri) 00:00 ~ 2018-10-26 (Fri) 06:00 (GMT+8) 

Description:

Thank you for your cooperation and understanding. 

Maintenance  IDC


Purpose：
Upstream provider's scheduled maintenance 


IDC location:
Taiwan


Impact:
None


Risk:
Low


Work Start Date/Time：
2018-10-26 (Fri) 00:00 ~ 2018-10-26 (Fri) 06:00 (GMT+8) 

Description:

Thank you for your cooperation and understanding. 

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 


Work Start Date/Time：
2018-10-25 (Thu) 00:00 ~ 2018-10-25 (Thu) 06:00 (GMT+8) 


Estimate Impact Time：
2018-10-25 (Thu) 01:30 ~ 2018-10-25 (Thu) 03:00 (GMT+8) 
 

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service 

Thank you for your cooperation and understanding. 

2018-08-23  09:00 (GMT+8) Status: Resolved

We apologize for any inconvenience and thank you for your understanding. 

2018-10-18 18:00（GMT + 8）Status：  In Progress

Please be advised that our tech. has just detected some IP Service problem, 

We presume some related has been affected. At the moment our tech have started to search the 

problem and tried to deal with it until 2018-10-21 10:00(GMT+8). We will keep you posted once 

we have any future update.We are sorry for any inconvenience and thank you for your understanding!

2018-10-19 17:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-19 16:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-19 15:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-19 14:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-19 13:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-19 12:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-19 11:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-19 10:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-18 18:00（GMT + 8）Status：  In Progress

Please be advised that our tech. has just detected some IP Service problem, 

We presume some related has been affected. At the moment our tech have started to search the 

problem and tried to deal with it until 2018-10-19 09:00(GMT+8). We will keep you posted once 

we have any future update.We are sorry for any inconvenience and thank you for your understanding!

2018-10-18 17:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-18 16:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-18 15:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-18 14:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-18 13:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-18 12:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-18 11:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-18 10:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-17 18:00（GMT + 8）Status：  In Progress

Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it until 2018-10-18 09:00（GMT + 8）. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-17 17:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-17 16:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-17 15:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-17 14:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-17 13:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-17 12:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-17 11:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-17 10:00（GMT + 8）Status：  In Progress
Please be advised that our tech. has just detected some IP Service problem, 

we presume some related service has been affected. At the moment our tech have started to

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-10-16 18:00（GMT + 8）Status：  In Progress

Please be advised that our tech. has just detected some IP Service problem, 

We presume some related has been affected. At the moment our tech have started to search the

problem and tried to deal with it until 2018-10-17 09:00(GMT+8). We will keep you posted once 

we have any future update.We are sorry for any inconvenience and thank you for your understanding!

Maintenance  IDC


Purpose：
Upstream provider's scheduled maintenance 


IDC location:
Hong Kong


Risk:
Low


Work Start Date/Time：
2018-10-07 (Sun) 09:00 ~ 2018-10-07 (Sun) 17:00 (GMT+8) 

Description:
During the operation, when the maintenance is proceeded, Hong Kong vDrill will be affected.

Thank you for your cooperation and understanding. 



Support Team
Emagine Concept

Maintenance  IDC


Purpose：
Upstream provider's scheduled maintenance 


IDC location:
Taiwan


Work Start Date/Time：
2018-09-27 (Thu) 04:00 ~ 2018-09-27 (Thu) 06:00 (GMT+8) 

Description:
The related services are not affected during the operation.

Thank you for your cooperation and understanding. 



Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 


Work Start Date/Time：
2018-09-19 (Wed) 00:00 ~ 2018-09-19 (Wed) 06:00 (GMT+8) 


Estimate Impact Time：
2018-09-19 (Wed) 02:00 ~ 2018-09-19 (Wed) 06:00 (GMT+8) 
 

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service 

Thank you for your cooperation and understanding. 

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 


Work Start Date/Time：
2018-09-18 (Tue) 02:00 ~ 2018-09-18 (Tue) 06:00 (GMT+8) 


Estimate Impact Time：
2018-09-18 (Tue) 02:00 ~ 2018-09-18 (Tue) 06:00 (GMT+8) 
 

Note：
The related services are not affected during the operation.

Thank you for your cooperation and understanding. 



Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 


Work Start Date/Time：
2018-09-13 (Thu) 05:00 ~ 2018-09-13 (Thu) 08:00 (GMT+8) 


Estimate Impact Time：
2018-09-13 (Thu) 05:00 ~ 2018-09-13 (Thu) 08:00 (GMT+8) 
 

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service 

Thank you for your cooperation and understanding. 

Maintenance of Taiwan IDC
 

Purpose：
Upstream provider's scheduled maintenance

Work Start Date/Time：
2018-09-11 (Tue) 05:00 ~ 2018-09-11 (Tue) 08:00 (GMT+8)
 
Estimate Impact Time：
2018-09-11 (Tue) 05:00 ~ 2018-09-11 (Tue) 08:00 (GMT+8)

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 


Work Start Date/Time：
2018-08-28 (Tue) 04:00 ~ 2018-08-28 (Tue) 06:10 (GMT+8) 


Estimate Impact Time：
2018-08-28 (Tue) 04:00 ~ 2018-08-28 (Tue) 06:10 (GMT+8) 
 

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service 

Thank you for your cooperation and understanding. 

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 


Work Start Date/Time：
2018-08-29 (Wed) 00:00 ~ 2018-08-29 (Wed) 06:00 (GMT+8) 


Estimate Impact Time：
2018-08-29 (Wed) 01:30 ~ 2018-08-29 (Wed) 06:00 (GMT+8) 
 

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service 

Thank you for your cooperation and understanding. 

2018-08-23  09:00 (GMT+8) Status: Resolved


The network issue of internal system has been resolved. 

If you still have any problem, please submit a ticket.

We apologize for any inconvenience and thank you for your understanding.



2018-08-22  24:00 (GMT+8) Status： In Progress


Please be advised that our tech. has just detected some network problem at HK IDC and 

we presume some related service has been affected. At the moment our tech have started to 

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-08-22 22:00（GMT + 8）Status：  In Progress


Please be advised that our tech. has just detected some network problem at HK IDC and 

we presume some related service has been affected. At the moment our tech have started to 

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-08-22 20:00（GMT + 8）Status：  In Progress


Please be advised that our tech. has just detected some network problem at HK IDC and 

we presume some related service has been affected. At the moment our tech have started to 

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-08-22 18:00（GMT + 8）Status：  In Progress


Please be advised that our tech. has just detected some network problem at HK IDC and 

we presume some related service has been affected. At the moment our tech have started to 

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!


2018-08-22 13:00（GMT + 8）Status：  In Progress


Please be advised that our tech. has just detected some network problem at HK IDC and 

we presume some related service has been affected. At the moment our tech have started to 

investigate the problem and tried to resolve it. We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 


Work Start Date/Time：
2018-08-22 (Wed) 00:00 ~ 2018-08-22 (Wed) 06:00 (GMT+8) 


Estimate Impact Time：
2018-08-22 (Wed) 02:00 ~ 2018-08-22 (Wed) 06:00 (GMT+8) 
 

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service 

Thank you for your cooperation and understanding. 

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 


Work Start Date/Time：
2018-08-13（Mon）21：00〜2018- 08-14 （Tue）07:00 (GMT+8) 


Estimate Impact Time：
2018-08-13（Mon）21：00〜2018- 08-14 （Tue）07:00 (GMT+8)

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 


Work Start Date/Time：
2018-08-10（Fri）00：00~ 2018-8-10-10（Fri）06:00 (GMT+8) 


Estimate Impact Time：
2018-08-10（Fri）00：00~ 2018-8-10-10（Fri）06:00 (GMT+8) 
 

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service

Thank you for your cooperation and understanding. 

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 


Work Start Date/Time：
2018-08-08 (Wed) 00:00 ~ 2018-08-08 (Wed) 06:00 (GMT+8) 


Estimate Impact Time：
2018-08-08 (Wed) 01:00 ~ 2018-08-08 (Mon) 06:00 (GMT+8) 
 

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service 

Thank you for your cooperation and understanding. 

Maintenance of vDrill Service


Purpose：
Maintenance of vDrill Service

Work Start Date/Time：
2018-08-04 (Sat) 09:00 ~ 2018-08-04 (Sat) 12:00 (GMT+8)

Estimated Impact Time：
2018-08-04 (Sat) 09:00 ~ 2018-08-04 (Sat) 12:00 (GMT+8)

Note：
During the operation, part of vDrill service will not be available for 3 hours.  

tp.tw.vdrill.cn 
cn.tw.vdrill.cn 
la.tw.vdrill.cn 
tw.cn.vdrill.cn

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of vDrill Service


Purpose：
Maintenance of vDrill Service

Work Start Date/Time：
2018-08-03 (Fri) 00:00 ~ 2018-08-03 (Fri) 06:00 (GMT+8)

Estimated Impact Time：
2018-08-03 (Fri) 00:00 ~ 2018-08-03 (Fri) 06:00 (GMT+8)

Note：
During the operation, part of vDrill service will not be available for 6 hours.  

tp.tw.vdrill.cn 
cn.tw.vdrill.cn 
la.tw.vdrill.cn 
tw.cn.vdrill.cn

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 


Work Start Date/Time：
2018-07-02 (Mon) 02:00 ~ 2018-07-02 (Mon) 06:00 (GMT+8) 


Estimate Impact Time：
2018-07-02 (Mon) 02:00 ~ 2018-07-02 (Mon) 06:00 (GMT+8) 
 

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service to PAIX/LA/HK/JP.

Thank you for your cooperation and understanding. 

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 


Work Start Date/Time：
2018-06-20 (Wed) 00:00 ~ 2018-06-20 (Wed) 06:00 (GMT+8) 


Estimate Impact Time：
2018-06-20 (Wed) 00:00 ~ 2018-06-20 (Wed) 06:00 (GMT+8)
 

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service to PAIX/LA/HK/JP.

Thank you for your cooperation and understanding. 

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 


Work Start Date/Time：
2018-06-15 (Fri) 00:00 ~ 2018-06-15 (Fri) 06:00 (GMT+8) 


Estimate Impact Time：
2018-06-15 (Fri) 02:00 ~ 2018-06-15 (Fri) 06:00 (GMT+8) 

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service 

Thank you for your cooperation and understanding. 

2018-06-08 18:00 (GMT+8) Status: Resolved

The problem of VPS node,  xentpdue is resolved now and all the related services are resumed.

If you still have any problem, please submit a ticket.

We apologize for any inconvenience and thank you for understanding. 



2018-06-08 17:00 (GMT+8) Status: In Progress

Our tech. has been trying to resolve the problem.   

We will update as soon as there is further information.

We apologize for any inconvenience and thank you for understanding.



2018-06-08 14:30 (GMT+8) Status: Investigating

There are some problems on TP VPS node xentpdue.

All the related services are affected. Our tech has started to investigate it. 

We will update as soon as there is further information.

We apologize for any inconvenience and thank you for understanding.

Support Team
Emagine Concept

2018-06-08 18:00 (GMT+8) Status: Resolved

The problem of VPS node,  kvmtpuno is resolved now and all the related services are resumed.

If you still have any problem, please submit a ticket.

We apologize for any inconvenience and thank you for understanding. 



2018-06-08 15:00 (GMT+8) Status: In Progress

Our tech. has been trying to resolve the problem.   

We will update as soon as there is further information.

We apologize for any inconvenience and thank you for understanding.



2018-06-08 13:00 (GMT+8) Status: Investigating

There are some problems on TP VPS node kvmtpuno.

All the related services are affected. Our tech has started to investigate it. 

We will update as soon as there is further information.

We apologize for any inconvenience and thank you for understanding.

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 


Work Start Date/Time：
2018-06-07 (Thu) 00:00 ~ 2018-06-07 (Thu) 06:00 (GMT+8) 


Estimate Impact Time：
2018-06-07 (Thu) 02:00 ~ 2018-06-07 (Thu) 06:00 (GMT+8) 

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service 

Thank you for your cooperation and understanding. 

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 

Work Start Date/Time：
2018-05-11 (Fri) 00:00 ~ 2018-05-11 (Fri) 06:00 (GMT+8)

Estimated Impact Time：
2018-05-11 (Fri) 00:00 ~ 2018-05-11 (Fri) 06:00 (GMT+8)

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 

Work Start Date/Time：
2018-05-03 (Thu) 03:00 ~ 2018-05-03 (Thu) 06:00 (GMT+8)

Estimated Impact Time：
2018-05-03 (Thu) 03:00 ~ 2018-05-03 (Thu) 06:00 (GMT+8)

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 

Work Start Date/Time：
2018-04-21 (Sat) 00:00 ~ 2018-04-23 (Mon) 23:59 (GMT+8)

Estimated Impact Time：
2018-04-21 (Sat) 00:00 ~ 2018-04-23 (Mon) 23:59 (GMT+8)

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service to Singapore. 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 

Work Start Date/Time：
2018-04-19 (Thu) 03:00 ~ 2018-04-19 (Thu) 06:00 (GMT+8)

Estimated Impact Time：
2018-04-19 (Thu) 03:00 ~ 2018-04-19 (Thu) 06:00 (GMT+8)

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service.

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 

Work Start Date/Time：
2018-04-16 (Mon) 20:00 ~ 2018-04-27 (Fri) 20:00 (GMT+8)

Estimated Impact Time：
2018-04-16 (Mon) 20:00 ~ 2018-04-27 (Fri) 20:00 (GMT+8)

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service to Singapore. 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 

Work Start Date/Time：
2018-04-13 (Fri) 06:00 ~ 2018-04-13 (Fri) 07:00 (GMT+8)

Estimated Impact Time：
2018-04-13 (Fri) 06:00 ~ 2018-04-13 (Fri) 07:00 (GMT+8)

Note：
During the operation, no service will be affacted since there is a backup of power module.

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 

Work Start Date/Time：
2018-03-27 (Tue) 00:00 ~ 2018-04-03 (Tue) 08:00 (GMT+8)

Estimated Impact Time：
2018-03-27 (Tue) 00:00 ~ 2018-04-03 (Tue) 08:00 (GMT+8)

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service to China and the U.S.. 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 

Work Start Date/Time：
2018-03-20 (Tue) 00:00 ~ 2018-04-14 (Sat) 04:00 (GMT+8)

Estimated Impact Time：
2018-03-20 (Tue) 00:00 ~ 2018-04-14 (Sat) 04:00 (GMT+8)

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service to Hong Kong. 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of TW VPS nodes 


Purpose：
Maintenance of Taiwan VPS node, kvmtpuno, kvmtpcos

Work Start Date/Time：
2018-03-08 (Thu) 09:00 ~ 2018-03-08 (Thu) 13:00 (GMT+8)

Estimated Impact Time：
2018-03-08 (Thu) 09:00 ~ 2018-03-08 (Thu) 13:00 (GMT+8)

Note：
During the operation, the service of each VPS node will not be available for 4 hours. 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 

Work Start Date/Time：
2018-03-07 (Wed) 02:00 ~ 2018-03-07 (Wed) 06:30 (GMT+8)

Estimated Impact Time：
2018-03-07 (Wed) 03:00 ~ 2018-03-07 (Wed) 06:00 (GMT+8)

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service to overseas, but no more than one minute each time. 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 

Work Start Date/Time：
2018-02-22 (Thu) 04:00 ~ 2018-02-22 (Thu) 08:00 (GMT+8)

Estimated Impact Time：
2018-02-22 (Thu) 04:00 ~ 2018-02-22 (Thu) 08:00 (GMT+8)

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service to overseas, but no more than one minute each time. 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 

Work Start Date/Time：
2018-02-10 (Sat) 15:50 ~ 2018-02-10 (Sat) 16:10 (GMT+8)

Estimated Impact Time：
2018-02-10 (Sat) 15:50 ~ 2018-02-10 (Sat) 16:10 (GMT+8)

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service to overseas, but no more than one minute each time. 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

2018-02-11 00:30 (GMT+8) Status: Resolved

The problem of VPS node,  kvmtpuno is resolved now and all the related services are resumed.

If you still have any problem, please submit a ticket.

We apologize for any inconvenience and thank you for understanding. 



2018-02-10 16:30 (GMT+8) Status: In Progress

80% of the VPS have been back in service without data now and the rest are still under processing.   

If you have any problem, please submit a ticket. We will assist you as soon as we can.

We apologize for any inconvenience and thank you for understanding.

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 

Work Start Date/Time：
2018-02-08 (Thu) 00:00 ~ 2018-02-08 (Thu) 06:00 (GMT+8)

Estimated Impact Time：
2018-02-08 (Thu) 02:00 ~ 2018-02-08 (Thu) 06:00 (GMT+8)

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service to overseas, but no more than one minute each time. 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

2018-02-07 12:20 (GMT+8) Status: Resolved

The problem of VPS node,  kvmtpuno is resolved now and all the related services are resumed.

If you still have any problem, please submit a ticket.

We apologize for any inconvenience and thank you for understanding. 

Maintenance of Taiwan IDC


Purpose：
Internal scheduled maintenance 

Work Start Date/Time：
2018-01-30 (Tue) 13:00 ~ 2018-01-30 (Tue) 13:30 (GMT+8)

Estimated Impact Time：
2018-01-30 (Tue) 13:00 ~ 2018-01-30 (Tue) 13:30 (GMT+8)

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service to overseas, but no more than one minute each time. 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of vDrill Service


Purpose：
Maintenance of vDrill Service

Work Start Date/Time：
2018-01-27 (Sat) 00:00 ~ 2018-01-27 (Sat) 06:00 (GMT+8)

Estimated Impact Time：
2018-01-27 (Sat) 00:00 ~ 2018-01-27 (Sat) 06:00 (GMT+8)

Note：
During the operation, part of vDrill service will not be available for 6 hours.  

tp.tw.vdrill.cn
cn.tw.vdrill.cn
la.tw.vdrill.cn
tw.cn.vdrill.cn

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 

Work Start Date/Time：
2018-01-25 (Thu) 00:00 ~ 2018-01-25 (Thu) 06:00 (GMT+8)

Estimated Impact Time：
2018-01-25 (Thu) 02:00 ~ 2018-01-25 (Thu) 06:00 (GMT+8)

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service to overseas, but no more than one minute each time. 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 

Work Start Date/Time：
2018-01-17 (Wed) 17:55 ~ 2018-01-17 (Wed) 18:00 (GMT+8)

Estimated Impact Time：
2018-01-17 (Wed) 17:55 ~ 2018-01-17 (Wed) 18:00 (GMT+8)

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service to overseas, but no more than one minute each time. 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 

Work Start Date/Time：
2018-01-17 (Wed) 02:00 ~ 2018-01-17 (Wed) 06:00 (GMT+8)

Estimated Impact Time：
2018-01-17 (Wed) 02:00 ~ 2018-01-17 (Wed) 06:00 (GMT+8)

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service to overseas, but no more than one minute each time. 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of VPS Control


Purpose：
Upgrade of VPS control panel 

Work Start Date/Time：
2018-01-16 (Tue) 14:00 ~ 2018-01-16 (Tue) 15:00 (GMT+8)

Estimated Impact Time：
2018-01-16 (Tue) 14:00 ~ 2018-01-16 (Tue) 15:00 (GMT+8)

Note：
During the operation, when the maintenance is proceeded, the service of VPS is not available for 60 mins, including access of the panel and creation of new VPS. 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 

Work Start Date/Time：
2018-01-16 (Tue) 02:00 ~ 2018-01-16 (Tue) 06:00 (GMT+8)

Estimated Impact Time：
2018-01-16 (Tue) 02:00 ~ 2018-01-16 (Tue) 06:00 (GMT+8)

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service to overseas, but no more than one minute each time. 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of TW VPS nodes 


Purpose：
Maintenance of Taiwan VPS node (KVM)  

Work Start Date/Time：
2018-01-11 (Thu) 14:00 ~ 2018-01-11 (Thu) 18:00 (GMT+8)

Estimated Impact Time：
2018-01-11 (Thu) 14:00 ~ 2018-01-11 (Thu) 16:00 (GMT+8)

Note：
During the operation, the service of each VPS node will not be available for 30 mins. The order of maintenance is as below

kvmtpsei
kvmtpdue
kvmtpquattro
kvmtpuno 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Internal scheduled maintenance 

Work Start Date/Time：
2017-12-27 (Wed) 10:00 ~ 2017-12-27 (Wed) 11:00 (GMT+8)

Estimated Impact Time：
2017-12-27 (Wed) 10:00 ~ 2017-12-27 (Wed) 11:00 (GMT+8)

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service to overseas, but no more than one minute each time. 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 

Work Start Date/Time：
2017-12-20 (Wed) 09:00 ~ 2017-12-20 (Wed) 12:00 (GMT+8)

Estimated Impact Time：
2017-12-20 (Wed) 09:00 ~ 2017-12-20 (Wed) 12:00 (GMT+8)

Note：
During the operation, when the maintenance is proceeded, it may cause temporary packet loss, slow transit, and high latency of service to Japan, but no more than one minute each time. 

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

 2017-12-11 11:20 (GMT+8) Status: Resolved

The network problems in Taiwan IDC is resolved now and all the related services are resumed.

If you still have any problem, please submit a ticket.

We apologize for any inconvenience and thank you for your understanding. 

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 

Work Start Date/Time：
2017-12-07(Thu) 22:00 ~ 2017-12-08 (Fri) 06:00 (GMT+8)

Estimated Impact Time：
2017-12-07(Thu) 22:00 ~ 2017-12-08 (Fri) 06:00 (GMT+8)

Note：
During the operation,  all the related service will not be affected.

Thank you for your cooperation and understanding. 

Support Team
Emagine Concept

Maintenance of Taiwan IDC


Purpose：
Upstream provider's scheduled maintenance 

Work Start Date/Time：
2017-12-05 (Tue) 02:00 ~ 2017-12-05 (Tue) 06:00 (GMT+8)

Estimated Impact Time：
2017-12-05 (Tue) 02:00 ~ 2017-12-05 (Tue) 06:00 (GMT+8)